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RESUME

Summary
Experience

Organized, detail-oriented professional with more than 5 years of experience in integrated communications and event planning, and 10 years in customer service


  Visitor Services Office Assistant, The Toledo Zoo                                     

   July 2015 - Present

  • Assist supervisor with data entry including, daily sales reports, labor reports and group quotes

  • Manage mail and office supply inventory for Visitor Services staff

  • Direct visitors and manage phone calls for all departments

  • Assist HR with onboarding, including time clock setup, uniforms, and payroll forms

  Pro Bono Communication Consultant

  November 2011 - Present

  Organizations include: M2 Interiors and Design, Magnetic Products Inc.

   and Yellow Barn Media


  Services include: content writing, website evaluation, web graphics,

  and social media training

                                                             
  Manor House Setup and Events Assistant, Metroparks Toledo               

  May 2015 - December 2015

  March 2016 - December 2016

  • Aided the Manor House Coordinator with rental reservations, program development and internal communications

  • Assisted Programming department in organizing and managing “Holidays in the Manor House”

  • Studied pricing and amenities of competitors and gave marketing and operational recommendations

 

  Social Media Assistant, Re:group Inc.      

  May 2014 - November 2014

  • Managed internal social media, including blogging committee

  • Managed claiming of Yelp, Google+ and Apple Maps listings for client SEO

  • Assisted Social Media team with content creation, community management and analytics

 

 

 Marketing/Events Coordinator, Kidney Foundation of Northwest Ohio    January 2010 – November 2012    
  • Helped create promotional plans and marketing collateral for annual fundraisers

  • Worked with media professionals to establish PSA’s, testimonials, and news stories

  • Introduced staff to social media and co-managed Facebook page

  • Assisted Lesniewicz Associates with copywriting for re-branding campaign

For more, please visit my LinkedIn page

Education
Missouri State University, MOOC

2015 

Courses:

Writing for Public Relations

Techniques and Cases in Public Relations

University of Toledo, Communications, B.A

2007 - 2010

Honors and Awards:

Lambda Pi Eta Communication Honor Society   

      -President 2009 - 2010

Dean's List 2010


Owens Community College, General Studies

2006 - 2007

Related Coursework:

Introduction to Psychology

Programs

Languages

Social Management

Organizations

Microsoft Office Suite
Keynote

iMovie

Adobe Photoshop

Engage 121

HootSuite

Galaxy

Emerge

Ticketmaster

Spanish (Intermediate)

Italian (Basic)

American Sign Language (Basic)

Facebook        Foursquare

Twitter             Snapchat

Instagram        Youtube

Pinterest           Google

LinkedIn​            Yelp

Apple Maps

Public Relations Society of America
- Member 2010 - Present

American Marketing Association

- Member 2010 - Present

- Communications Committee 2012 - 2013

- Programming Committee 2013 - 2014

Champions in Action

- International Volunteer 2013 - 2014

Kidney Foundation of Northwest Ohio

- Marketing Committee 2010-2013

Advertising Club of Toledo

-  Member 2010 - 2011

Public Relations Student Society of America

- Historian 2008 - 2009

- VP of Professional Development 2009-2010

- National Gold Key Recipient 2011

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